You may return items within 30 days of delivery. Items must be unused, with all tags attached and in the original packaging.
To initiate a return, please contact us at info@lumiere-and-co.com. As our products are shipped directly from China, returns are sent to our returns centre:
Room 101, 1st Floor, Building 1, Jinfu Technology, No. 33 Jinfu 2nd Road, Huanan Industrial Park, Liaobu Town, Dongguan, Guangdong 523400, China
The cost of return shipping is the responsibility of the customer. Once approved, you will receive detailed return instructions. Returns are processed within 10 business days after approval.
Customer Service
Our customer service team is available Monday - Saturday, 09:00am - 05:00pm (GMT-05:00 EST)
EMAIL: info@lumiere-and-co.com